Much like broadband web costs, the worth of cellular information goes to return beneath the regulator’s scrutiny.
Posts and Telecommunication Minister Mustafa Jabbar known as upon the Bangladesh Telecommunication Regulatory Fee to expedite cellular information worth setting course of, saying, “At current, community operators are figuring out cellular information worth on their very own, which isn’t acceptable beneath any circumstances.”
Inaugurating the High quality of Service (QoS) benchmarking system on Sunday, the minister mentioned, “Buyer development is a short lived enterprise device, however buyer satisfaction is essential for long-term and sustainable enterprise. Nonetheless, not one of the operator’s high quality of customer support is passable.”
Aiming to repeatedly monitor the standard of service of cellular operators at outside and indoor venues throughout the nation, the BTRC has availed tools from Germany-based Rohde & Schwarz.
Earlier in June this 12 months, the BTRC launched the “One Nation One Fee” service for broadband web to make sure reasonably priced web in each nook of the nation.
Underneath the service, prospects can avail a 5Mbps bandwidth at Tk500 every month which was earlier above Tk600. The affordability of the web has elevated, and each wealthy and poor have entry to it.
On the QoS benchmarking system, Brigadier Common Md Ehsanul Kabir, director common on the Engineering and Operations Division of BTRC, mentioned the system will assist simultaneous measure service high quality of voice name and information of various applied sciences like 2G, 3G and 4G and over-the-top purposes (OTT), in addition to Fb, Google and WhatsApp.
Chairing the occasion, BTRC Chairman Shyam Sunder Sikder mentioned beside monitoring the standard of service of cellular operators, the system can even assist monitor their income, for which the regulator has been depending on the operators to this point.
“We now have taken a number of initiatives to make sure one of the best service to the shoppers. Regardless of that, operators’ service high quality has not reached the anticipated stage,” he added.
Posts and Telecommunication Division’s Secretary Md Khalilur Rahman spoke because the particular visitor.
Amongst others, engineer Md Mohiuddin Ahmed, vice-chairman of BTRC, and Brig Gen Md Nasim Parvez, director common of Methods and Companies Division, additionally spoke on the occasion.
