Kendra Cooksey of Kendra’s Boutique has constructed a multi-million-dollar hair empire due to loyal celeb clients like Angela White, the Metropolis Ladies, and Ashanti. 1000’s of ladies have bought bundles from her boutique.
Nevertheless, some clients of Kendra’s Boutique are calling her out for balding wigs and broken bundles.
Kendra Of Kendra’s Boutique Steps Into The Shade Room To Handle Claims Of Defective Merchandise
Now, Kendra is getting into The Shade Room for an unique interview to deal with these claims.
Latoya Johnson says she paid $458 for hair bundles from Kendra that she will be able to’t even put on straight. She claims they’re thinned on the ends and are available differing lengths.
“I’ve to have it curled to ensure that it to appear to be, ‘Oh, she bought a pleasant full weave in her hair.’ If I put on it straight, I’d in all probability appear to be just a little pelican.”
Johnson says she needed to sew in different bundles of outdated hair into her new sew-in. And to make issues worse, she says Kendra’s customer support staff is “horrible,” including that they refuse to provide any refunds.
Clients Submit Balding, Thinning Wigs To Social Media, Name Out Firm’s Buyer Service
One other buyer posted her $485 wig to TikTok “after bleaching the knots for eight minutes.” The wig may very well be seen balding, with clumps of hair being pulled out as she brushed it.
“I felt so helpless, I used to be actually in tears,” the unnamed lady tells TSR Investigates’ Justin Carter. “As I’m washing it, all this hair is coming off of it. I took a comb to brush it out and see the place the hair was coming from, and actually all of the hair began falling out.”
She says she known as the customer support line and reached a consultant named Nicole, who “simply began yelling and being tremendous defensive.”
“She’s like, ‘no, we don’t promote defective items. That is your downside. I don’t know what to inform you.’”
When she informed the rep about bleaching the knots of the hair, Nicole reportedly scoffed on the concept: “Who actually does that?” she allegedly responded.
Nevertheless, the corporate’s web site touts “100% human hair that isn’t processed in any means,” which means “you’ll be able to coloration the hair,” however the web site recommends doing it with knowledgeable.
@prissydiva Bleached the knots on this model new @Kendra’s Boutique wig for 8 minutes and the wig fell aside. I known as for help and customer support was impolite and blamed me the complete dialog. Not as soon as did they provide any assist. #kendrasboutique #fypシ #trending #kendrasboutiquehair #beware #hair #coiffure #wig #wigs #wiginstall #hairinfluencer #closurewig #bodywave #bodywavewigs #bodywavewig #foryou #foryoupage #foryourpage #badcustomerservice #blackbusiness #dontbuythis #dontbuy #dontbuyit
♬ ladies like me don’t cry (sped up) – thuy
Kendra’s Boutique Speaks On Accusations Of Shoddy Hair, Buyer Service
Tenel Dorsey, the proprietor of Dreamz Hair Salon, who boasts a long time of expertise within the hair trade, tells Justin Carter that “these (clients) do not make this up. You gotta rectify that and work out the place the issue is.”
Kendra Cooksey of Kendra’s Boutique sat down with TSR Investigates’ Justin Carter to dispel a number of the unhealthy press.
“We extremely advocate knowledgeable hair stylist anytime you might be bleaching your knots. And we advocate you to not go over a 20 developer, actually, when doing so…”
When requested about customer support points, Kendra stated she would communicate to Nicole, the consultant in query.
Moreover, she denied accusations that her bundles are getting lighter in weight.
“Each bundle is weighed 3.2 to three.5 ounces,” Kendra tells TSR Investigates’ Justin Carter. “Exhibiting the highest of the bundle doesn’t matter. Every bundle goes to weigh precisely what’s placed on the web site that it weighs. [There’s] nothing totally different in regards to the product…”
@xoxoprincesslala Kendra’s Boutique Hair Assessment: Kendra what occurred? You fell off actual unhealthy, bc what is that this honey?!? 😭🤦🏽♀️😩 Can somebody reply me is that this what deep wave bundles ought to appear to be? #bundles #lordtfixit #bundlesreview #kendrasboutique #kendrasboutiquehair #kindasucks #qualityhair #extentions #weave #blackgirltiktok #sewin #closure #perhapsnot
♬ unique sound – Twinklingtfairy
Kendra’s Boutique Provides Recommendation On How To Finest Keep Her Wigs & Hair Weaves
The proprietor of Kendra’s Boutique went on to thank her clients, even the important ones, saying:
“We do vastly respect the suggestions, we’re all the time on the lookout for methods to enhance in any form of means we are able to. We’re rising collectively, and we respect them.”
Nevertheless, she did supply some ultimate directions that may assist preserve the hair:
“Use a lace band at night time, all the time put on a bonnet to mattress, wash hair weekly, add moisturizer of option to hair incessantly, and don’t brush hair when dry,” Kendra says.
What do you suppose, Roomies? Are clients merely asking for an excessive amount of for his or her cash? Or is the product lower than requirements?
